Address confirmation.

[Kaarelkallaste]

Plan

Family Premium

Country

Estonia

My Question or Issue

I joined with family account and it worked well about 2 weeks, when the address confirmation mail came. I live in the same address with my sister who has famili premium, and afer entering the address the premium stopped, we inserted the adress tohgether and excactly the same. And now I cannod join any more. If she sends me a new request to join it says you cannot change family 2 times per 12 months. How can I get it to work ?

[OneByBoo]

Hey there @Kaarelkallaste,

thanks for posting !

Sorry to hear your having an issue.

I think it's best you contact support and have them take a closer look at your account and check the details you added.

To do so, use this contact page and reach out to CS.

[Kaarelkallaste]

Hello,

How can I contact support ?

[OneByBoo]

Hey @Kaarelkallaste,

I added a link to my post which will lead you to the right place.

Have a great day 😃