This is completely unacceptable. You say you're aware of the problem, but you haven't done a single **bleep** thing to fix it. We're paying for this service. When are you going to get off your **bleep** and solve the issue?
I am also being prompted to add my address, and then there is a pop up that says there was an error and to try again.
I logged in in Chrome, Firefox, and I cleared my cache, and still can't.
Anyone else have any ideas? I want to add my son to my family account that I'm paying for, but can't until this is done...I guess??
Thanks for asking for help!
Here's what you can try next:
Let us know how it goes!