Announcements
The Spotify Stars Program: Celebrating Values Week!

Help Wizard

Step 1

NEXT STEP

Aplicativo Plano Familiar

Aplicativo Plano Familiar

Eu adicionei minha conta ao plano familiar. Mas ao fazer loggin no aplicativo ele ainda tem a aparência de uma conta free. O que está acontecendo? Como posso resolver isso? 

Reply
1 Reply

Hey @AlineLua, welcome to the Community!

We hope you don't mind if we reply in English. If you'd like help in Portuguese, you can reach out to us via email.

 

Can you ask the admin of the plan to double-check their Subscription Overview to make sure you're part of the plan? 

 

If so, try logging out and back in a few times to see if it helps with seeing your Premium features.

 

Let us know how it goes.

Suggested posts