Being charged S$10.18 instead of S$9.90

[danyanrq]

My Question or Issue

 I am from Singapore, on Premium. On my account page i recevied receipts for charges of S$9.90 for Premium but my bank statement says S$10.18. Why is there an extra charge and can i be eligible for a refund?

[JulianA_Bogota]

Hey @danyanrq, thanks for writing!

Since we can see that the payments from your Receipts page are being processed for S$9.90 on our end, our best suggestion would be to contact your bank directly for more info on the additional amount you're seeing on your bank statement. We're sure they'll share as much info on this as possible.

We hope this helps. Have an amazing day 🙂