[CANADA] Google Home Mini Offer Not Available

[TinoLasVegas]

Plan

Premium FAMILY

Country

CANADA

Device

MULTIPLE

My Question or Issue

I've tried to redeem the Google Mini offer but the website (https://www.spotify.com/us/family/) states it's only available in the US.

Why is this only offered to US plans? What offer is available to Canadians as an alternative? It's unacceptable that we are being left out of this offer considering we are paying for the highest available package (Family Plan).

[Maxim]

Hey @TinoLasVegas!

Thanks for reaching out 🙂

Some offers are limited to one or more countries. You can always check the current offers for your region on https://spotify.com/premium.

I'll make sure to pass your feedback onto Spotify, though.

[dvngal]

im located in the US but it says its not available in my country either. why?

[Katerina]

Hey there @dvngal,

Thanks for reaching out about this here in the Community!

This promotion is currently available in the US. If you're having troubles claiming one despite being located in the US, we'd first recommend giving it another try using a different network connection. 

We'd also suggest taking a look at this Spotify Answer for more details about this offer.

Let us know how you get on! We'll be right here if you need more help.

Have a lovely day 🙂