Can’t accept premium invite

[Frankie41]

Hello

ive sent my fella an invite for premium, when he clicks on the invite we get redirected to the Spotify page but there is nowhere for us to redeem the code. 

Can anyone help please?

many thanks.

[Luke]

Hey @Frankie41,

Apologies for the late reply, but maybe I can still help 🙂

Have you tried to use an incognito tab, clear the cookies of your browser and use another browser or device?

When this doesn't work, you should try to use another internet connection (e.g. cellular data instead of WiFi).

Have a nice day!

Luke