Hi @jontyblumberg, thanks for reaching out to the Community!
Are you able to send them an invite following these steps using a different browser or private window?
If that doesn't help, can you verify if you're on the Premium Family plan and also provide me with a screenshot of what you're seeing exactly? Make sure to hide sensitive information when posting to the Community.
Let me know how this goes!
Billy-JRock Star 23
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