Can't add more members to family plan

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Can't add more members to family plan

Newbie

 

Plan

Premium

Country

Netherlands

Device

 

Operating System

 

 

My Question or Issue

Currently two people on Family plan but no slots available to add more members of the family?

1 ACCEPTED SOLUTION

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Re: Can't add more members to family plan

Rock Star 23
Rock Star 23

Hi @jontyblumberg, thanks for reaching out to the Community!

 

Are you able to send them an invite following these steps using a different browser or private window?

 

If that doesn't help, can you verify if you're on the Premium Family plan and also provide me with a screenshot of what you're seeing exactly?  Make sure to hide sensitive information when posting to the Community.

 

Let me know how this goes!

Billy-JRock Star 23
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

1 Reply
Highlighted
Solution!

Re: Can't add more members to family plan

Rock Star 23
Rock Star 23

Hi @jontyblumberg, thanks for reaching out to the Community!

 

Are you able to send them an invite following these steps using a different browser or private window?

 

If that doesn't help, can you verify if you're on the Premium Family plan and also provide me with a screenshot of what you're seeing exactly?  Make sure to hide sensitive information when posting to the Community.

 

Let me know how this goes!

Billy-JRock Star 23
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

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