Can't add previous family memeber to new family plan subscription

[minterwint]

Plan

Premium Family

Country

 Philippines

Device

iphone 6

Operating System

iOS 12

My Question or Issue

 My subscription was cancelled and I just restarted my family premium but my previous members were gone. When I tried to send them an invite again, they get an error that they can't join my family. What can I do so I can add them back?

[ErickRGuetta]

Hi @minterwint I’d recommend reaching out to Spotify for more help with this. I have had this issue before but they’ll be mor than happy to verify your family members for you. You can find some more info here on how to do this.