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Can't add some one to family premium because of country

Can't add some one to family premium because of country

Plan

Free/Premium

Country

Netherlands

Device

Me samsung boyfriend  huwai

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

Hello,

 

Recently my boyfriend moved to the netherlands 

He is originally from france and his phone is in french.

I tried to add him to my family account but it wouldn't let me because spotify thinks he lives in a different country. 

Anyway we can fix this?

 

Thank u in advance 

 

Reply
1 Reply

Hey @Daantjos

 

Welcome to the Community 🙂

 

If you and your boyfriend are living together, you should be able to add him to your Premium Family plan. 

 

In case that he's getting an error because his account is registered in a different country, ask him to change the country setting on his account following these steps. Once he changes this information, he'll be able to accept your invite. 

 

Cheers - let us know how it goes!

 

 

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