Can't add to Spotify Family

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Can't add to Spotify Family

Nev1ll3
Newbie

Plan

Premium Family

Country

 UK

Device

xperia x

Operating System

(Android Oreo)

 

My Question or Issue

 I have been trying to add my mum to my family plan but she keeps getting an error message "YOU'RE UNABLE TO JOIN THID FAMILY PLAN"  I had already sent the invite some time ago and she was connected but it stopped working recently without explanation.  I have resent the invite multiple times but it keeps failing. 

1 Reply
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Re: Can't add to Spotify Family

Rock Star 11
Rock Star 11

Hey there,

 

I’d recommend reaching out to Spotify for more help with this.

You can find some more info here on how to do this.

 

I hope this helps! :)

BruneliciaRock Star 11
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