Can't add to Spotify Family

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Can't add to Spotify Family

Nev1ll3
Newbie

Plan

Premium Family

Country

 UK

Device

xperia x

Operating System

(Android Oreo)

 

My Question or Issue

 I have been trying to add my mum to my family plan but she keeps getting an error message "YOU'RE UNABLE TO JOIN THID FAMILY PLAN"  I had already sent the invite some time ago and she was connected but it stopped working recently without explanation.  I have resent the invite multiple times but it keeps failing. 

1 Reply

Re: Can't add to Spotify Family

Rock Star 7
Rock Star 7

Hey there,

 

I’d recommend reaching out to Spotify for more help with this.

You can find some more info here on how to do this.

 

I hope this helps! :)

BruneliciaRock Star 7
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