Can't add to family plan my wife

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Can't add to family plan my wife

AigarsJ
Casual Listener

Plan

Premium

Country

 Latvia

Device

(Samsung Galaxy 8)

Operating System

(Android Oreo)

 

My Question or Issue

 I have bought Family Premium Plan and sent invite to my wife, but she can't join to plan. We got same country in profile and live in the same address. She use in-private browsing to avoid my session interruption. 

Error in attachment.

 

Please help us!

SpotifyError.png
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Accepted Solutions
Solution!

Re: Can't add to family plan my wife

Rock Star 11
Rock Star 11

Hey there,

 

 I’d recommend reaching out to Spotify for more help with this.

You can find some more info here on how to do this: https://www.spotify.com/about-us/contact/

 

I hope this helps! :)

BruneliciaRock Star 11
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Note: I'm not a Spotify employee.
2 Replies
Solution!

Re: Can't add to family plan my wife

Rock Star 11
Rock Star 11

Hey there,

 

 I’d recommend reaching out to Spotify for more help with this.

You can find some more info here on how to do this: https://www.spotify.com/about-us/contact/

 

I hope this helps! :)

BruneliciaRock Star 11
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Re: Can't add to family plan my wife

AigarsJ
Casual Listener

Support helped me :)

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