Help Wizard

Step 1

NEXT STEP

Can't get into Spotify Family

Can't get into Spotify Family

Plan

Free/Premium

Country

Germany

 

Device

Samsung S9

Operating System

Android 

 

My Question or Issue

 I tried to get into the Spotify family account of my brother ( same address and family name as my brother ) but I always get a notification, that I can't change to another family account till next year.

He send me another invitation but it didn't work out as hoped

Reply
3 Replies

Hey @yousefabd,

 

Thanks for reaching out.

 

Have you previously been part of another Premium for Family plan?

Let me know 🙂

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Yes.
I my sister had an account but she decided to cancel Spotify premium

Thanks for letting me know.

 

You can only switch from one Family plan to another once every 12 months.

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts