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Can't join family plan

Can't join family plan

Me and my girlfriend live together at the same adress. She upgraded to a family plan from premium and i have a free account.

 

When i follow the invite link and confirm my adress it says we try to use this from different countries.

 

She is American and has an American account, i am dutch and have a dutch account. But the family plan states we should live at the same adress, which we do and set up in her account.

 

So how can i join family account when spotify won't accept my location which is our adress.

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1 Reply

Hey @Eend ,


Thanks for reaching out.

 

The reason you're unable to join the Premium for Family plan is that your account's country setting is set to NL, while the plan owners country setting is set to US.

 

I'd recommend checking out this support article on how to update your country setting.

MaximSpotify Star
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