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Can't join the family abo

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Can't join the family abo

Hello Community,

hardly one month ago I started a trial subscription for Spotify duo. Now my family started a Family Abonnement in the same household but I can't join it with the reason that a person only can join once a year to a new abo. Because my free Spotify month isn't over yet I wanted to ask if there's a possibility to handle this, for example by quitting my current Duo abo?

Thanks for answers!

Plan

Free/Premium

Country Germany

 

 

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Accepted Solutions
Marked as solution

Hey @ssophia1601 ,

 

Thanks for reaching out. 🙂

 

I'd recommend checking out this Spotify Answer as it provides some info on switching between Duo and Premium Family.

 

You can also post a screenshot of the error message, just so that I can make sure if it's the same error message as shown in the Spotify Answer.

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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2 Replies
Marked as solution

Hey @ssophia1601 ,

 

Thanks for reaching out. 🙂

 

I'd recommend checking out this Spotify Answer as it provides some info on switching between Duo and Premium Family.

 

You can also post a screenshot of the error message, just so that I can make sure if it's the same error message as shown in the Spotify Answer.

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Thank you @maxim for your quick answer, the website you linked was very helpful! 

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