Can' t suscribe to family pack

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Can' t suscribe to family pack

erever34
Newbie

Hey there, I get a link to suscribe to a  family account, and i put the wrong address in the first try, so it got rejected.

 

Now I`m trying again with the right data and it get rejected as well.. How can it be??

 

Thanks

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Re: Can' t suscribe to family pack

Jacob
Community Legend

Hey @erever34, welcome to the Spotify Community!

 

All you need to do is get in contact with Spotify support and their Accounts team can take a look backstage. The easiest way to contact them is by messaging SpotifyCares on Facebook or Twitter. They usually respond within 48 hours!

Please let me know if you need help with anything else :)

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