Cancelled my Family plan to join another family plan but not working..

[sanlee1992]

I'm in a family plan. I am planning on leaving to join another family plan set up. Every time I cancel my premium plan, Spotify tells me the plan will cancel that day. Each day I check and see I'm still part of that family plan and not the one I want to join. What gives?

[Maxim]

Hey @sanlee1992,

Can you ask the owner of the plan if they can try to remove you?

Let me know how it goes.