Cannot add my sister to my Spotify Premium Family list

[kayakondacska]

Plan

Premium 

Country

Slovakia

Device

PC, Samsung 

My Question or Issue

Hello, my sister has been deleted from my Spotify Family Premium list (not sure why) and I am not able to add her again. Can you please give me some hints about what could go wrong? Thanks a lot

My e-mail: *snip*

Sisters e-mail: *snip*

[Maxim]

Hey @kayakondacska,

Thanks for reaching out.

Can you please let me know the exact error message that she's seeing when she tries to join your Premium for Family plan again?

[kayakondacska]

Hello,

thank you a lot.
Here it is.
[image: image.png]