Need help? Check out Spotify Answers for solutions to a wide range of topics.
(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)
(iOS 10, Android Oreo, Windows 10,etc.)
My Question or Issue
Are you still having this issue?
You should try deleting and reinstalling the app. Hopefully that'll fix it.
Also, try using a different network (WiFi) to see if it's not a connectivity problem.
Hope it helps. 🙂