Change of email for partner

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Change of email for partner

Casual Listener

My partner has changed her primary email address. I am the admin for the spotify account. I deleted her old one and have sent the invitation for the new one to the new email address but she cannot log in as we keep getting a message that she must be in the same country as me. She is in the same room! How can we resolve this?

 

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Re: Change of email for partner

Rock Star 24
Rock Star 24

Hey @anglerh47,

 

I'd recommend making sure that both accounts have set the same country setting: https://support.spotify.com/account_payment_help/account_basics/how-can-i-change-my-country-setting/.


Let me know how it goes!

MaximRock Star 24
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