Change to family but already have premium

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Change to family but already have premium

Newbie

Plan

Premium

Country

 

Device

iPhone 6

Operating System

(iOS 12

 

I redeemed a Spotify gift card for 3 months but I’m joining a family plant whit my uncle would my 3 month subscription be cancelled  after joining 

 

2 Replies
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Re: Change to family but already have premium

Rock Star 23
Rock Star 23

Hey @Arkervin5, thanks for reaching out to the Community!

 

Gift cards cannot be applied to discounted or bundled subscriptions, such as the Family plan. If you were to subscribe to the Premium Family plan while you have credit on your account, this will forfeit your remaining credit.

 

More information on Premium Family can be found here.

 

I hope this clears things up!

Billy-JRock Star 23
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Re: Change to family but already have premium

Moderator
Moderator

Hey there @Arkervin5,

Jumping in here to clarify some things next to what @Billy-J mentioned.

If you have a gift card activated on your account and join a Premium Family, the remaining individual Premium time won't be carried over when you leave the plan. Instead, all costs will go through the managers account and their subscription.

On the other hand, if you start the subscription yourself and become the manager, the remainder of your individual Premium time will be converted in Premium Family and shortened due to the price difference. Keep in mind however that gift cards can't be used to pay for Premium Family and you'll need to use a recurring payment method for future billing. 

 

Hope you find this useful. Keep us posted if you have any questions.

Have a great day!  

IvanModerator
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