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My son is the premium account holder and has a family account that I have been a member of for a few months. My registered email is with Orange and will cease to exist by the end of the month. Can my email address be changed to my new Google email without losing any of my downloads/playlists etc? If so, how? Do I even need to have an email that exists?
Solved! Go to Solution.
I just learned this from the Spotify help chat. An individual family member can login to their account, go their profile page, and then change their email address. But if the password doesn't work and the email address doesn't work anymore (such that you can't use it for retrieving a new password), you'll need a spotify help agent to make the change. Just go to support and start a chat
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Hey @matt_hutchinson,
Of course, you can change your account's email address without losing any of your stuff. 🙂
I'd recommend always using a real email so you can receive (important) emails from Spotify.
Maxim, I don't think you answered the question. How does one change the email address of a family member on the account?
I just learned this from the Spotify help chat. An individual family member can login to their account, go their profile page, and then change their email address. But if the password doesn't work and the email address doesn't work anymore (such that you can't use it for retrieving a new password), you'll need a spotify help agent to make the change. Just go to support and start a chat
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