Creating a login from an invite

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Creating a login from an invite

Newbie

Hello 

I have a premium family subscription and I sent an invite to my son but when we go to create an account for him we are stuck in an endless loop trying to prove that he is not a robot.  I have tried creating an account on several different computers and devices but I get the same problem everytime.

 

Please help

 

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Re: Creating a login from an invite

Rising Star 1
Rising Star 1

Hi there!

 

If you haven't already, I suggest trying an incognito / private window on your web browser.

It's also worth trying different browsers or a different network connection if possible.

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