Premium / Family
My Question or Issue
Since Spotify is not robust enough to allow a user to make a simple change to their address, all the help articles state you must sign out of all devices and create a new account if you need to change the address on your family plan.
Question: When I create a new account, presuming I'll still be using my same Facebook login to "create a new account" will it remember my playlists? Downloads? etc.....
Solved! Go to Solution.
Here's the 411 for anyone reading. As noted above, the biggest frustration I had was that I may not be able to use my same Facebook account, but that IS NOT the case. Follow this and you'll be fine....
After you do, they will get your confirmation and kill your account and (here's the important piece) disconnect your email address. Then, here is how you get everthing back....
That's it! This shouldn't be this difficult, but KUDOS to SpotifyCares team! Great to work with and VERY QUICK RESPONSE time.