Country I originally created a Spotify account in France. I am currently in the US with my family
(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)
(iOS 10, Android Oreo, Windows 10,etc.)
My Question or Issue
I have only 2 users under my family plan. When I try to plug in my son who lives with me, the system says that I am trying to access from a different country and does not let me proceed.
I created my account in France while living there. I now moved to the US with all my family. I want to continue using my account as is so that the content remains French, playlists and suggestions and podcasts. However I would like to add my son. How can I do this? Thanks
Solved! Go to Solution.
Maybe I can help.
In order to be able to accept the invite, every member should have the same address and country. They can check here if they have added the same country as you. They can follow these steps, if they need to update it.
Then you can invite them again to the Premium Family plan. After they have accepted the invite, they can enjoy the Premium features.
If they gets an error message, you can attach a screenshot and I’ll take a look.
Just to answer @kloles question, when you change counties, most songs should be available in the new country, but if they’re not available — it may be due to licensing and content availability in your area. More info here.
If you both need help with anything else, you can always start a new topic and the Community will be happy to help.
Have a great day!