Domestic Abuse Survivors

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Domestic Abuse Survivors

vonwolf
Newbie

My Question or Issue

 

i was in a family plan with my ex who later became abusive. I left and he removed me from his family plan. 

 

I moved with family and they tried to add me to theirs but it says you cannot change households or family accounts more than once a year, so what do I do?

 

because I can’t afford spotify (disabled, no money, he has everything I own) and I obviously can’t reach out to ask him to place me on his family plan. 

 

1 Reply
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Re: Domestic Abuse Survivors

Rock Star 24
Rock Star 24

Hey @vonwolf,

 

Thanks for reaching out.

 

Unfortunately, there's no way around this policy/restriction. You can only switch from one Family plan to another once every 12 months.

 

Let me know if you have any other questions.

MaximRock Star 24
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