Email adress with spotify family

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Email adress with spotify family

thomasbindel
Newbie

Plan

Premium

Country : France

 

Device

iPhone 8

Operating System

iOS 10

 

Hello,

 

I have tried to invite my family members with the spotify family solution, but it doesn't work with the mail adress such as ...@ free.fr.

 

Thanks for your respond.

2 Replies

Re: Email adress with spotify family

Rock Star 14
Rock Star 14

Hey there @thomasbindel,

thanks for posting !

 

Can you please let me know if you're getting any error messeges ?

Any screenshots you can provide will be great help directing you to the right place.

 

Thanks :)

OneByBooRock Star 14
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Re: Email adress with spotify family

clapclap
Visitor

Hello,

 

I have the same problem. I have a family account and the recent invitation I sent to a family members with a @free.fr email adress never recived it, even after several tries.

Plus, my wife, also with a free.fr adress is unable to reset her password because she never gets the reset email… So her account is unusable because if I send her an invitation to a non free.fr adress, she wont be able to get her playlists back.

Please help me to find a solution because my family isn't valuable anymore.

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