Error 603

[wonny2000]

Plan

Family Premium

Country

USA

Device

N/A

Operating System

iOS

My Question or Issue

 I just ended my own Spotify Premium plan so I can become a member of my family's Premium Family plan. I received the invitation and could fill out the information, but when I clicked submit, I was given the error code 603 and was unable to become a member of the family plan. Why is this, and what can I do to fix this problem?

[Nico]

Hey @wonny2000! Welcome to the Spotify Community! :)

That doesn't sound cool.

Are you sure that you've typed in the correct address? And have you tried to use a different browser to see if that helps?

Let me know If that helps, thanks!

Peace

[wonny2000]

I tried it all – clearing caches, doing it in an incognito browser, doing it in a different browser. None of it works.

[Nico]

@wonny2000

I've escalated your issue to the support.

I will reply on this thread with help soon. :)

Peace

[wonny2000]

Thank you!

[Nico]

@wonny2000

Do you have any trouble doing this with a difference device? 

Peace

[wonny2000]

Yes. I've tried it on my phone as well as two different computers.

[emmiismybae]

I'm having the exact same problem. Tried from my phone, tried with Google Chrome, and tried with Safari. I wrote the address exactly the same as well.

[Nico]

@emmiismybae @wonny2000

Thanks for letting me know! On this occasion, i'd recommend reaching out to Support so they can look in more detail behind the scenes. You can contact the support through:

Twitter, Facebook  and e-mail.

Peace

[kamil254WW7]

Did anybody solve the problem with error 603 in Family premium?