I am using Premium For Family plan with my family since a year. This month Spotify took 26.99₺ on 9th of March thats the original payment but Spotify took another payment costs 17.99₺ and it's not on my bills. What is this money for and what can I do to get my money back?
Sorry to hear you're seeing unexpected charges for your Premium subscription. Don't worry - we'll help you with that!
Since it's not technically possible to be charged for two different plans on just one account, I'd recommend double-checking whether you've signed up for a second account by mistake. Follow these ways to find other accounts.
In case you're not able to locate the other Premium account, you can reach out to our Customer Support teams by following the steps under Didn't sing up to Premium? on this page. They'll be happy to lend you a hand with this.
Hope this info is useful. Give us a shout in case you have any other questions.
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"Where words fail, music speaks." - Hans Christian Andersen