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FAMILY AND ECHO ALEXA

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Re: FAMILY AND ECHO ALEXA

Visitor

I've been a Spotify subscriber for a LONG time. Now I have teenage family and multiple Echo devices it simply does not provide the multiple streaming service I require.

 

Sad to leave, but leave I must.

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Re: FAMILY AND ECHO ALEXA

Newbie

This is absolutely ridiculous. It is shameful that Spotify after all these years have not thought of a way round this issue. Clearly they are not willing to solve this issue for Spotify Families with kids.

 

I have been following this thread for over a year and was hoping Spotify will see some common sense. It has been frustrating for my Kids. The only way to get them to listen to their different playlist at the same time is to use Sonos App instead of speaking to their echo device.

 

Suggesting we create Amazon profiles for our kids is unacceptable. It is also currently not possible to create Amazon profiles for Kids in the UK. Even if it were possible, I won’t recommend it for privacy reasons.

 

We have Spotify Family subscription but only using 3 out of the 6 possible accounts. I can see why you would want each member of the family to have distinct accounts but shouldn’t that be for parents to decide. Also we should be able to decide which accounts should contribute to the family mix feature. It is this kind of thinking that will make Spotify experience rich and usable for all subscribers. 


As others have said the only proper solution for now is to switch to Amazon Family plan. It’s a shame if families with kids have to switch from Spotify so as to enjoy seamless voice controls.

 

Spotify, if you are listening, this is a feature request needing urgent attention and not a rant.

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Re: FAMILY AND ECHO ALEXA

Visitor

Having accounts for children is really stupid !!
With a family subscription I have the right to expect to be able to listen to different music in each room without having multiple accounts.
I have two children, 5 and 7 years old, and do not have a smartphone or tablet but like listening to music in their room.
I go back to Amazon music or it's much simpler, too bad.
Thank you

 
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Re: FAMILY AND ECHO ALEXA

Casual Listener
I actually wonder if this is a Spotify or Amazon issue. Amazon might refuse to work with Spotify so people by Amazon Music instead of Spotify. They seem to do the same thing with doorbells. Amazon's doorbell integrates well with the Amazon Echo devices but does not with other doorbells like Skybell. Having said that, Spotify is loosing business and they should do something about it.
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Re: FAMILY AND ECHO ALEXA

Newbie
Actually manunula , this is absolutely an issue with Amazon, though not for the reasons you stated, the problem is that you can create a child account for amazon, and Spotify only requires you to be able to sign into your account on the device you are listening on, the problem arises in that amazon will not allow the child to sign in to Spotify using their account, until Amazon allows for this technical challenge Spotify can't really do anything.

I'm pretty sure Spotify's not allowing multiple streams seems like them burying their heads in the sand but other companies hacks are exactly that, hacks that bring on their own challenges, for example with Apple Music you can't chose the device you want to listen on if you can't connect to it via airplay, that is a hindrance when you step outside to take out the trash and you get disconnected from the party.

For those coming here to complain, your complaints would be better heard at Amazon as this is an Amazon issue with Amazon child accounts HAVING to use a parent's Spotify account, this works fine where my girlfriend is joined to my family account, she can use the Alexa like its hers and I can have it switch to my account, the same is true for my kids - this is the solution, but is implemented poorly by Amazon, not Spotify.
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Re: FAMILY AND ECHO ALEXA

Casual Listener

This !

You'd think there was a solid solution by now.  Not to mention my playlist suggestions are always wacky bc it's my account associated with the echos & my kids really screw with the algorithm.  It's one of the reasons a pay for family. 

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Re: FAMILY AND ECHO ALEXA

Casual Listener

@Talisyn, I had exactly the same issue with recommended music. I used my account for the Echos but that messed up the songs Spotify recommended. I ended up using one of the family accounts for the Echos. That way at least the recommended songs on my phone and computer stay untouched. Still, the original problem still exists. You should be able to have different accounts assigned to different Echos.

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Re: FAMILY AND ECHO ALEXA

Casual Listener

Can you explain how you make it work with your girlfriend? Do you have to ask alexa to change account each time?

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Re: FAMILY AND ECHO ALEXA

Newbie

A tutorial video would be nice as it's not that clear what steps you need to take.

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Re: FAMILY AND ECHO ALEXA

Visitor

Thanks, but you do realise that this isn't a solution?  At best it's a workaround.

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