Family Account disabled due to location issue

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Family Account disabled due to location issue

AyaJaff
Newbie

Plan

Family Subscription 

Country

 

Device

iPhone 8 

Operating System

(iOS 10, emui) 

 

My Question or Issue

My dad, sister and I have been kicked out of the Family Plan my mom set up for all of us. When we try to sign up for it again using a different invitation link we still can't access the plan. In a previous email in my sister Spotify mentioned that they can't verify my location. Please help. 

1 Reply

Re: Family Account disabled due to location issue

Rock Star 24
Rock Star 24

Hey @AyaJaff,

 

Thanks for reaching out.


Can you please post a screenshot of the email that your sister has received? 🙂

MaximRock Star 24
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