Hi. I have a family account. But every time my wife wants to listen to Spotify on the road and me at the same time either at home or somewhere else, one of the accounts gets paused. This is quite irritating, because I thought this is the whole idea about a family account. Is there something I am doing wrong? Thank you.
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I'd recommend making sure that all family members are logged into their own Spotify accounts.
It's possible that you're not able to listen to music at the same time because you are all logged into the same account in the app.
Thanks, and let me know how it goes 🙂