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Family Account

I am starting to become pissed off with Spotify, I've had the premium account for a while now and I bought a family pack to end the feuding in who gets the music when. So I bought the account and sent the invitation and nobody can get it, while my parent listens to music I would like ro as well, but I can't. Not a happy customer right now. Please fix this simple problem, this shouldn't be problematic, but the dingo running the company has not done a thing to ensure this is simple. 

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Same issue here , WHY cant we get in touch with someone to fix or I will cancel also !!!!!!! NOT A HAPPY CUSTOMER AND HAVE BEEN ONE FOR A LONG TIME .... ABOUT A FEW DAYS LEFT AND I AM GONE .. HELP SPOTIFY !!!!!!!

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