Help Wizard

Step 1

NEXT STEP

[Family] Address Error

[Family] Address Error

Hello, guys!

 

I really live with the guy who invited me for his Family Account, but when I was writting my address, I put a different addres because I changed the address where I live with him and the address that I was (other friend's house). So... Spotify has dropped me away from his Family Account. Can I enjoy this Family Account yet, rewritting my address for the right one?

 

Thanks.

Reply
1 Reply

Hey @Pedro_Borges,

 

Tell your Family Admin to send by himself the link generated through INVITE WITH LINK, instead of letting the system send the mail.

 
Accept the invite logged in with your own username in the app and in the website. You should make sure to type the address exactly as the Admin did, and also be sure all Family members use the same Internet connection (Home network) regularly. Not doing so may be the cause of you being left out.
 
Hope it helps. 🙂
osorniosSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts