Family Plan Not Working

[Natashabeh]

Plan

Free

Country

Malaysia 

Device

(iPad)

Operating System

(iOS 10

My Question or Issue:

My brother added me and my sister to his new Spotify premium family account but we are not able to join. If proof is need that we live in the same house, please let me know what you need. If not my brother would just cancel the family plan since it’s just cheating or à marketing trip for users to pay more or get family members to buy individual premium accounts. 

Regards, Natasha

[OneByBoo]

Hey there @Natashabeh,

thanks for posting !

To have better knowledge on how and what's needed in order to join a Family plan properly i suggest reading this help page.

Let me know if you have any further questions 😃