Family Premium for a Family around the world

[andreaaranda23]

So I am currently paying for the family premium package for my family. I sadly do not live with my father and his wife but they are part of the family and they cannot use the family premium package because they live in another country. I know the family package only works when the people in it live in the same place but I think its unfair that we do not get to enjoy it as a family because sadly we do not live together. It shouldnt be called family package then, it should be called HOUSE package. I want to know if theres any way we can fix it so my father and his wife can also enjoy the family package although they do not live with us. Please, and thank you. 

[user-removed]

Hello!

Generally, when they mean family, they mean every user lives in one of these places: https://support.spotify.com/us/using_spotify/the_basics/full-list-of-territories-where-spotify-is-av... so for example if you live in Canda but your parents live in Germany, it'll work but if they live somewhere like India, it won't work for them. Hope This Helps!

[andreaaranda23]

We do live in the places within Spotify's limit, but thank you for the suggestion!

[user-removed]

Hello!

Looking at the Spotify family page, it states: 

Super simple bill

One low price, for you and up to five other people who live at your same address.

So everyone must live at the same address. Links are below.

Spotify Family: https://www.spotify.com/us/family/

Hope This Helps!

[andreaaranda23]

I know it says that we have to live in the same address. My questions was if there was something we could do to make it available even though we live in different countries. I am asking cause I know people who have managed to speak to the Spotify team so as to fix this and have successfully managed to keep the family premium package although they do not live together.