Family Premium kicked an account off that resides in my household.

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Family Premium kicked an account off that resides in my household.

clairjoe
Newbie

 

Plan

Premium

Country

United States

 

Device

all

Operating System

all

 

My Question or Issue

 Family Premium kicked an account off that resides in my household. When trying to reinvite them to the plan, it won't allow them to add their account. Please advise.

1 Reply

Re: Family Premium kicked an account off that resides in my household.

SergioDavid
Roadie

Hey @clairjoe, welcome to the Community!

 

Do they have any trouble joining the plan using an incognito window? What about with a different device?

 

Let us know if that helps.

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