Family Subscription page won't open

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Family Subscription page won't open

Newbie

When I try to access the Family Subscriptions page from the app on my Macbook, it opens a blank page.  I've tried on different days, at different times, but with the same results.  Every other page from the account opens just fine. Any ideas?

2 Replies
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Re: Family Subscription page won't open

Roadie

Hi, @Sk8rVW!

 

Welcome to the Spotify Community.

 

Can you try clearing your browser's cache/cookies and refreshing it? Also, using an incognito window or a different browser/device could be helpful.

 

Let us know how it goes. 

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Re: Family Subscription page won't open

Regular

Monica said the right thing, but also Try using another device, a phone or tablet.

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