Family frustration

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Family frustration

Visitor

Plan

Free/Premium

Country

 

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

I logged into Spotify using my daughters' account details on my phone.  I upgraded to the Premium family and sent out invitations on Whatsapp. Everyone now has Family apart from me. Spotify says ' i can't join my own plan' how can I get Spotify to recognize I don't have the plan?

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Re: Family frustration

Rock Star 17
Rock Star 17

Hi there @John19702009,

thanks for reaching out about this !

 

I just want to be sure of what you mean.

 

You do have your own account but have used your daughter's credentials on your device to sent invites ? 

 

Meaning, you have created the plan using your daughter's device and adding your payment info ?

 

Not sure i understand this one and i would love to help 🙂 

OneByBooRock Star 17
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