Hello. I have a problem. I created premium for family a month ago and invited my family members. This month, one of them got removed. When I try to invite her again, it says that 'You're unable to join this Family plan'. We live under the same address. Could someone help me please?
Solved! Go to Solution.
Hey @Benasrak, and welcome to the community.
Hope you're doing great!
I'm sorry to hear this.
First, please make sure that they entered the address correctly as they signed up to your plan. If they didn't or made a mistake- that may be a reason why he/she got removed from the plan.
If the address is correct, and you're still having issues - please follow these steps:
Please let me know what you come up with! :)