Family member not able to join

Reply

Family member not able to join

Carilcoffman
Newbie

When my son clicks on his invite it says “only family members that live together are eligible”.  He does live with me, but is out of town currently.   Does he have to be under my roof to join?

 

family premium plan

android device, laptop computer

United States

 

Plan

Free/Premium

Country

 

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

 

1 Reply
Highlighted

Re: Family member not able to join

Rock Star 21
Rock Star 21

Hey @Carilcoffman, thanks for reaching out!

 

Yes, in order for your son to join your Premium for Family plan, they'll need to be residing at the same address as you (and they need to join the plan while at your address).

 

I hope this helps! Let me know if you have any questions :)

 

 

Billy-JRock Star 21
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
SUGGESTED POSTS