Family members gone from the plan


Family members gone from the plan








My Question or Issue

 I use the Family plan. Yesterday I was notified that the payment was unsuccessful. It appeared that the card has expired. I have updated the card details and paid for the plan. For some reason, it took money for a single premium and not family. All the members are gone now, even though I have changed the plan back to the family.  

Is there a way to retrieve the family members without sending invites etc.?


Thank you!

1 Reply

Re: Family members gone from the plan

Rock Star 2
Rock Star 2
Hi @Darioo!

That seems like it was an awkward process! Have you tried going to account page and going through the 'Manage' tab? As far as I know, I think it may be necessary to re-invite your family members to your Spotify family plan.

Best wishes,

A_MusicophileRock Star 2
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