Family plan issue

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Family plan issue

Malamero
Regular

PlPlan

Family Premium 

 

Country

 Hn

Device

LG k8

 

Hi I've been trying to get the family plan but I receive the error that a problem has occur with the method payment, isn't the first time I use this card for this and already called the bank and there's no IssUE with them. What I can do or can be done to revolve this

 

1 Reply

Re: Family plan issue

Maxim
Rock Star 24
Rock Star 24

Hi there,

Sorry to hear you’re having some trouble paying for Premium at the moment. I’d recommend checking out this article for payment troubleshooting steps.

There’s also some specific subscription-related troubleshooting over at our Spotify Answers board.

Hope this helps!

MaximRock Star 24
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