Family plan members not on family mix

[MichaelIsaacs]

Plan

Premium

Country

UK

Device

-

Operating System

-

My Question or Issue

Hi, for some reason only one of the members of my family plan is appearing on our family mix, none of us have left the mix and I don't have the option to leave or join just to manage the users.

[Elena]

Hey @MichaelIsaacs!

Thanks for reaching out to us and welcome to the Community!

You should be able to manage your Family plan and join the Family Mix from this page. 

It's also worth giving it a shot in an incognito window to avoid the possible issues that the data stored in your browser may cause.
 

If these steps don't solve this for you, feel free to leave your details and +Vote in this thread.
 
Hopefully we'll have this sorted out soon, keep an eye on the page for any updates.
 
Let us know if there's anything else we can help out with.