Family plan not working

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Family plan not working

Casual Listener

Plan

FAMILY

Country

INDIA

Device

PC/ANDROID

Operating System

Android, Windows 10

 

My Question or Issue

FAMILY PLAN IS NOT WORKING

 

 

i cant find any link anywhere to invite my family members.

after lot of research found a link

https://www.spotify.com/in/account/family/

and it keeps loading.

 

please enable it or process a full refund

thanks 

 

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5 Replies
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Re: Family plan not working

Rock Star 23
Rock Star 23

Hey @knicknacked, thanks for reaching out to the Community!

 

Are you able to access the page (through the link you sent) using a different browser or private window? If not, allow up to 24 hours and try again.

 

Also, makes sure you have a strong reliable internet connection.

Looking out for your reply!

Billy-JRock Star 23
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Re: Family plan not working

Casual Listener
I have a 1 gig line 1:1 Internet line

You need anything faster than that?
Highlighted

Re: Family plan not working

Casual Listener
It's been a few days since I subscribed.
Why didn't I recieve any instruction of its so complicated.
It's still not working.
I've tired everything, do I need a masters in tech to use Spotify?
Highlighted

Re: Family plan not working

Casual Listener
Sorry Billy I don't mean to be rude. But how do you escalate this....
Highlighted

Re: Family plan not working

Rock Star 23
Rock Star 23

Hey @knicknacked,

 

It's alright - thanks for trying those steps.

In this case, I'd recommend getting in touch with Customer Support here.

 

I hope this helps! I'll be here if you need anything else.

Billy-JRock Star 23
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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