Galaxy s8 Autoplaying tracks and won't stop

[visdave]

Plan

Family

Country

UK

Device

Samsung Galaxy 8

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

My Spotify keeps autoplaying random songs every few seconds.  I can stop the song, shut the app, a few seconds later another random song I have never listened too starts to play.  This is even if I am on a call.

I have uninstalled and re-installed the app 3 times and it is still the same.

I've ran Malware Bytes and nothing found, restarted my phone several times, still the same.  No option but to unistall.

Anyone else?

[Pumpsmcgee]

I have an s8. No problems with spotify until i **bleep**ing tried to respond to you just now. Wow im upset with the **bleep**bleep** i just had to go thru for this. Ive heard similar complaint with the s8. Its the phone not the app

[Peter]

Hey @visdave.

Thanks for reaching out to us about this.

It sounds like someone might have gained access to your account. If you suspect that this is the case, we suggest you check out this support article and follow the steps in it in order to secure your account. Hopefully that should do the trick 🙂

Let us know how you get on! We'll be here in case you need any further help.