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Googe Home mini UK

Googe Home mini UK

Hi, So I upgraded to Spotify family on 18/04/19, expected to receive something to claim the free Google Home mini and so far I've received nothing, can anyone from Spotify help ?. Kind Regards, Chris
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6 Replies

Hey @Chrissykes78, and welcome to the community.

Hope you’re doing great!

 

Unless you’ve recieved a code to redeem your Google Home Mini, you won’t be able to reserve one since this offer is now over in the UK. I’d recommend keeping an eye on Spotify.com for future deals and promotional offers.

 

Have a nice day 🙂

Billy-JSpotify Star
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Very disappointing, everywhere I ready they offer was suppose to be on until the 14th May

Hey @Chrissykes78.

 

Thanks for the reply!

I understand your concern. The offer was originally scheduled to end on May 14th, or while supplies last. In this case, the Google Home Mini's ran out, which is why the offer has ended.

 

I hope that clarifies things!

Billy-JSpotify Star
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I signed up long before the offer expired and now I don't benefit from this???  It's quite frustrating!

Hey there @dirtycaah,

 

Thanks for reaching out about this here in the Community!

 

Unfortunately, this offer has now ended. If you weren't able to claim the offer while it was available, we'd suggest keeping an eye on the Google Store and spotify.com for more great deals and promotional offers we may offer in the future.

 

Hope this helps clarify things but don't hesitate to let us know if there's anything else we can help with.

 

Have a lovely day 🙂

KaterinaModerator
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Thanks for the email however this response is unsatisfactory. I signed up
to this offer while it was still live. And I was never able to claim a
Google Home device.

I have since discovered many chat pages where people signed up for one
month to claim the offer and then cancel their Family account. This is
deeply frustrating as a geniune customer who has been with Spotify for many
years to not be able to claim this offer while it was available.

Are you looking to resolve this?
Best
Imrun

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