I already ordered this, then got another e-mail telling me it was available and now it won't work. I did this the same day as 2 of my co-workers and they both have theirs already. I'm not sure why mine was cancelled, but I really want it. Hopefully it gets fixed soon. Thanks!
I am having the same issue. It wants to charge me a total of $52.43 at checkout. I have had the Family Plan since June.
Is there a promo code we can manually enter or something? I've tried logging in from 2 different devices, removing it from my cart and adding it again, following the link from the email as well as links from other posts, and nothing has worked.
After my inital post on here, I contacted Spotify support. They had me try doing it in an icognito tab and it still did not work. They then just told me to watch this board to see if they find a solution.
I just chated with someone who said they are aware of the issue and are working on it. I asked if they would let us know when it was fixed and Kenneth A. said, Yup! Someone from our team will get back to you at the email address associated with your account when we have an update.
I have been a premium subscriber for two years now. This promotion finally convinced me to upgrade. I got the link for the Google Home Mini. The instructions said the discount would be applied at checkout. Instead it charged me full price. How do I get a refund? Is the discount free months of service? I feel cheated.
So spotify says google needs to fix it and google says spotify needs to fix it. Since it was spotify's promotion I would think they would figure out google is cancelling there customers order and get it fixed. Sick of the run around. I will be canceling my service and because of the hassle I would like my 99 cents refunded back to me. I feel like I got worked by spotify and I wasted a lot of my valuable time.