Google Home Mini Promotion still trying to charge full price?

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Re: Google Home Mini Promotion still trying to charge full price?

resetreflectt
Regular

Well, that sucks. I'm losing hope here. I'll probably just have to buy one myself at some point.

Re: Google Home Mini Promotion still trying to charge full price?

Chevycobb
Music Fan

I also tried and was charged full price.

Re: Google Home Mini Promotion still trying to charge full price?

Lurome05
Music Fan
I did it, and it works fine.

Re: Google Home Mini Promotion still trying to charge full price?

kkhoskins
Casual Listener

I also just tried it & was still charged full price.  I have been a premium family member for well over a year (maybe 2 years).  I understand things happen but this is ridiculous. 

Re: Google Home Mini Promotion still trying to charge full price?

knighelli
Casual Listener

I'd like to add (even if only for visibility) that I'm also experiencing this problem and have been for the past three weeks. Chatting with support only led me to learn that the promo code had an "attempted redemption" and that they can't issue a new code, even though no mini was ordered. Like others, manually adding the promo code as noted in the URL in the checkout also raises an "already attempted" error. 

 

 

Re: Google Home Mini Promotion still trying to charge full price?

Woodenteef
Casual Listener
Google was way more helpful than Spotify. They are fulfilling the promo for
me! Love Google!

Re: Google Home Mini Promotion still trying to charge full price?

resetreflectt
Regular

Seriously? How?

Re: Google Home Mini Promotion still trying to charge full price?

Woodenteef
Casual Listener
My issue was that I accidentally entered my address incorrectly. Instead of
dealing with Spotify (which has terrible customer service) I asked Google
if they could help me since they new the original device never made it to
me. They offered to send me another.

Re: Google Home Mini Promotion still trying to charge full price?

sheilahey
Casual Listener

I followed those steps and am still being charged the full price.

Re: Google Home Mini Promotion still trying to charge full price?

smailaj
Music Fan

I did and it really charges you. I had to gwt on the phone with google to figure out that it was an issue. 

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